Privacy Policy

Protecting your private information is our priority. This Statement of Privacy relates to Doosan Material Handling Solutions (“DMHS”) and its website www.doosanmhs-socal.com and governs data collection and usage. The DMHS website is an industrial equipment product information site (Doosan products). By using the DMHS website, you consent to the data practices described in this statement.

Collection of Your Personal Information

We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on our website. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; and (e) submitting your credit card or other payment information when ordering and purchasing products and services.. We utilize your information in communicating with you in relation to services and/or products. We also may gather additional personal or non-personal information in the future.

Sharing Information with Third Parties

DMHS does not sell, rent, or lease its customer lists to third parties. DMHS may share data with trusted partners to help perform statistical analysis, communicate with you, provide customer support, or arrange for deliveries.

DMHS may disclose your personal information, without notice, if required or in the good faith belief that such action is necessary to: (a) comply with legal process and/or a court or regulatory order served on DMHS; (b) protect and defend the rights or property of DMHS; and/or (c) act under exigent circumstances to protect the personal safety of users of DMHS or the public.

Tracking User Behavior

DMHS may keep track of the websites and pages our users visit within DMHS in order to determine what DMHS services are the most popular. This data is used to deliver customized content and advertising within DMHS to customers whose behavior indicates that they are interested in a particular subject area.

▪ Heatmaps ▪ Google Analytics ▪ HubSpot

Automatically Collected Information

Information about your computer hardware and software may be automatically collected by DMHS . This information may include: your IP address, browser type, domain names, access times and referring website addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the DMHS website.

Use of Cookies

The DMHS website may use “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize DMHS pages, or register with DMHS site or services, a cookie helps DMHS to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, etc. When you return to the same DMHS website, the information you previously provided can be retrieved, so you can easily use the DMHS features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the DMHS services or websites you visit.

Security of your Personal Information

DMHS secures your personal information from unauthorized access, use, or disclosure. DMHS uses the following methods for this purpose:

▪ SSL Protocol

When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

We strive to take appropriate security measures to protect against unauthorized access to or alteration of your personal information. Unfortunately, no data transmission over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, you acknowledge that: (a) there are security and privacy limitations inherent to the Internet which are beyond our control; and (b) security, integrity, and privacy of any and all information and data exchanged between you and us through this Site cannot be guaranteed.

Children Under Thirteen

DMHS does not knowingly collect personally identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use this website.

California Residents Only

Effective 01/01/2020, the California Consumer Privacy Act (CCPA) is a state-wide data privacy law that regulates personal information (PI) handling and processing of California residents by companies all over the globe. CCPA permits California residents to request personal information held by DMHS, at no charge. To make a request, please email doosanmhs-privacy@doosan.com with your name and note CCPA in the subject line.

California “Shine the Light Law” allows CA residents to formally request and receive details about Personal Information (PI), as defined by law, that was released to third parties for direct marketing applications in the previous calendar year, if applicable. Such a request can be made by California residents once a year, at no charge. To submit your request, email doosanmhs-privacy@doosan.com with “California Shine the Light Request” in the subject line of your email.

E-mail Communications

Periodically, DMHS may contact you via email for the purpose of providing announcements, promotional offers, alerts, confirmations, surveys, and/or other general communication.

If you would like to stop receiving marketing or promotional communications via email from DMHS , you may opt out of such communications by contacting sales@dmhs-socal.com.

Changes to this Statement

DMHS reserves the right to change this Privacy Policy.. We will notify you concerning significant changes by sending a notice to the primary email address specified in your account, by placing a prominent notice on our site, and/or by updating any privacy information on this page. Your continued use of the Site and/or Services available through this Site after such modifications will constitute your: (a) acknowledgment of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy.

Contact Information

DMHS welcomes your questions or comments regarding the Terms:

Doosan Material Handling Solutions | 5650 Knott Avenue, Buena Park, CA 90621 | sales@dmhs-socal.com | 714-676-8750

Effective as of October 1, 2020

Skip to content